For years, at every World Cup, both XCO and DH, there has been a SRAM truck in the paddock servicing all the teams and riders who use SRAM and RockShox. This truck covers thousands of kilometres every season and there they service, repair or change any component of the brand, from the smallest screw in the drivetrain to the fork with the longest travel in their catalogue.
This is the SRAM World Cup truck from the inside
Todd Anderson, one of the people who knows the most about the performance of SRAM and RockShox components in competition, has been at the forefront of this official SRAM centre for almost 15 years. Todd's job title is Technical Sports Marketing Specialist, but for all practical purposes he's the one who hears first-hand from mechanics and riders about any problems or compliments they have about their components.
Anderson himself opened the doors for us at the last World Cup in Nove Mesto and we were able to discover all that is "hidden" there.