Urgent notice from Canyon for their eMTB Spectral:ON CF and CFR, and Torque:ON CF: there could be an "extremely unlikely" risk of fire

Mountain bike 08/11/24 12:59 Migue A.

The bicycle manufacturer Canyon has just issued an urgent notice for owners of any of their eMTB Spectral:ON CF and CFR, and Torque:ON CF to stop using them due to a possible battery risk. A defect in the casing could pose a "extremely unlikely" risk of fire.

Canyon detects a problem and instructs to stop using and inspect the models Spectral:ON CF and CFR, and Torque:ON CF

Canyon has detected that "a small number of batteries (from the Spectral:ON CF and CFR, and Torque:ON CF models) may damage the casing with small cracks, gaps, or similar." This could lead to the battery being exposed to water or moisture and in a remote case could cause a short circuit.

"Under rare circumstances, this could allow moisture inside the battery, potentially triggering a short circuit that bypasses fail-safe mechanisms. Although extremely unlikely, we cannot rule out that a damaged battery could catch fire, resulting in a risk of personal injury or property damage." Explains part of Canyon's statement.