Urgent notice from Canyon for their eMTB Spectral:ON CF and CFR, and Torque:ON CF: there could be an "extremely unlikely" risk of fire

Mountain bike 08/11/24 12:59 Migue A.

The bicycle manufacturer Canyon has just issued an urgent notice for owners of any of their eMTB  Spectral:ON CF and CFR, and Torque:ON CF to stop using them due to a possible battery risk. A defect in the casing could pose a "extremely unlikely" risk of fire.

Canyon detects a problem and instructs to stop using and inspect the models Spectral:ON CF and CFR, and Torque:ON CF

Canyon has detected that "a small number of batteries (from the Spectral:ON CF and CFR, and Torque:ON CF models) may damage the casing with small cracks, gaps, or similar." This could lead to the battery being exposed to water or moisture and in a remote case could cause a short circuit.

"Under rare circumstances, this could allow moisture inside the battery, potentially triggering a short circuit that bypasses fail-safe mechanisms. Although extremely unlikely, we cannot rule out that a damaged battery could catch fire, resulting in a risk of personal injury or property damage." Explains part of Canyon's statement.

Example of an affected model on the left and the normal one on the right

The affected battery models are:

  • BT0001
  • BT0002
  • BT0003
  • BT0004

The notice for locating the affected models and all instructions, with a very visual guide, to perform the necessary inspection has been published on Canyon's website regarding this issue.

Canyon emphasizes that no other model of their electric mountain bikes has been affected, including the Spectral:ONFly.

Here you can access Canyon's full notice.

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Aviso urgente de Canyon para sus eMTB Spectral:ON CF y CFR, y Torque:ON CF: podría tener riesgo "extremadamente improbable" de incendio

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Aviso urgente do Canyon para suas eMTB Spectral:ON CF e CFR, e Torque:ON CF: pode haver um risco "extremamente improvável" de incêndio

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Avis urgent de Canyon pour ses eMTB Spectral:ON CF et CFR, et Torque:ON CF : risque "extrêmement improbable" d'incendie

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